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Little House NZ values the quality of the products we sell. If for any reason you are not happy please contact us immediately. If the product you receive is faulty we will gladly replace the item.

Please contact us within 7 days of receiving your product.

If you change your mind, we are unfortunately unable to offer you an exchange or refund of your product. 

If your product has been damaged during transit, please contact us immediately and we will work with the courier company directly to resolve the claim.


For any further information, please contact us at


Shipping within New Zealand 

We ship throughout New Zealand including PO Box, rural locations and Waiheke Island.

An order confirmation will be emailed to you after you place your online order. ​

Due to the nature of our products, your order may take 2-5 working days before being shipped.

Please note we do not ship orders on weekends or public holidays. 

Packages are sent on a tracked non-signature delivery service. If you have special instructions for delivery please leave a note in the order comments when checking out. 


Shipping internationally 

​Unfortunately we are unable to ship overseas at this time.

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